Professional Telemarketing That Starts Real Conversations
12 Live Telemarketing helps businesses connect with prospects and customers through professional outbound and inbound communication services.
Live Telemarketing Support
High-touch B2B Outreach
Dedicated Voice Talent
Trained agents representing your brand identity with precision and warmth.
Compliance-Conscious Messaging
Messaging practices designed around applicable consent and carrier requirements.
Real-time Telemetry
Conversation insights, disposition metrics, and structured reporting.
Built by Agents, For Agents.
12 Live is owned and operated by James Houston and Whitwell Kelly, both seasoned insurance leaders and accomplished entrepreneurs. We built what we needed for our own multi-million dollar agencies.
James Houston
Operates one of the largest agencies in the DC metro with multi-state reach across VA, MD, WV, DC, and DE. Specializes in agency operations, tax, and high-performance communication systems.
- Operates top-tier agency in DC metro
- Multi-state reach (VA, MD, WV, DC, DE)
- 56.9% New Business Growth record
- Agency tax & operational specialist
Whitwell Kelly
Industry leader since 2015, Rookie of the Year in 2017, Best in Zone for ALR production. Dedicated to building high-converting, compliant telemarketing and managed workforce teams.
- Rookie of the Year honoree (2017)
- Owns multiple premier agencies
- Best in Zone for ALR production
- High-conversion telemarketing specialist
Real Conversations. Professional Representation.
12 Live Telemarketing provides professional communication support for businesses that need reliable assistance connecting with prospects and customers. Our team focuses on courteous, clear, and professional conversations designed around each client's communication needs.
Human-Centered Outreach
Every engagement is approached as a genuine human conversation — prepared, respectful, and aligned with your messaging guidelines.
How we can support your business
A flexible range of communication services, each handled by people prepared to represent your business professionally.
Outbound Telemarketing
Professional outbound calling to help your business reach prospects and customers with courteous, on-message representation.
Lead Follow-Up
Timely, structured follow-up calls to leads so genuine interest is captured and conversations keep moving forward.
Appointment Outreach
Coordinated outreach to schedule and confirm appointments on behalf of your team with clear, professional communication.
Customer Follow-Up
Ongoing contact with existing customers to maintain relationships, share updates, and support retention efforts.
Inbound Call Support
Responsive handling of inbound calls so your customers reach a real, prepared person rather than an unanswered line.
Business Communication Support
Flexible communication support tailored to your business processes, messaging guidelines, and operational needs.
Estimate your outreach potential
Adjust the sliders to model a campaign based on your own assumptions. Results are estimates for planning purposes only and are not a guarantee of outcomes.
Campaign Inputs
Estimated Results
Estimated Calls
10,000
Estimated Contacts
2,500
Estimated Appointments
500
Disclaimer: These figures are planning estimates based on the inputs you provided and your own assumptions. Actual results vary based on list quality, script, industry, and many other factors. 12 Live Telemarketing does not guarantee specific call volumes, contacts, or appointments.
Ready to start a conversation?
Contact our team directly at (540) 200-8439 or submit our inquiry form.