Terms & Conditions
Last updated: September 11, 2026
These Terms & Conditions ("Terms") govern your use of the website and services provided by 12 Live Telemarketing ("we", "us", or "our"). By accessing our website or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
12 Live Telemarketing is the brand name used on this website and is operated by 12 Live Telemarketing LLC (the "business" or "legal entity"). The business identity shown throughout this website — the header, footer, contact page, these Terms, and our Privacy Policy — is the business responsible for the services described here and for any messages you may receive from us. If 12 Live Telemarketing is registered as a DBA (doing business as) name, it refers to the same legal entity, 12 Live Telemarketing LLC.
Use of Our Website and Services
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, this site by any third party. You agree not to misuse our website or services or to assist anyone else in doing so.
Our Services
12 Live Telemarketing provides professional outbound and inbound communication services, including outbound telemarketing, lead follow-up, appointment outreach, customer follow-up, inbound call support, and business communication support. We do not sell consumer data, phone numbers, or opt-in lists, and we do not provide third-party SMS marketing lists.
SMS Terms
Users may voluntarily opt in to receive SMS communications from 12 Live Telemarketing. SMS is never required to use our website or to submit an inquiry, and providing a phone number alone does not enroll you in text message services. All text messages are sent by or on behalf of 12 Live Telemarketing LLC (operating as 12 Live Telemarketing).
How opt-in works: A visitor reaches our website, opens the Contact page, enters their information, and — only if they choose to — separately selects the Marketing SMS consent checkbox and/or the Non-Marketing SMS consent checkbox. Submitting the form records each consent separately. Messages corresponding only to the consent(s) you selected may then be sent to the phone number you provided. You may select marketing only, non-marketing only, both, or neither.
Depending on the consent you select, messages may include:
- Inquiry responses
- Appointment-related communications
- Service-related updates
- Customer care messages
- Promotional or marketing messages, only if you separately opted into marketing
Message frequency may vary.
Message and data rates may apply.
For assistance, reply HELP.
To opt out, reply STOP.
SMS consent is not a condition of purchasing goods or services. You may opt out at any time by replying STOP to any message you receive from us, and you may request assistance by replying HELP. You may also review our Privacy Policy for details on how mobile information is handled.
Intellectual Property
All content on this website, including text, graphics, logos, and design elements, is the property of 12 Live Telemarketing or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use this content without prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, 12 Live Telemarketingshall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website or services. Our services are provided on an "as is" and "as available" basis.
Third-Party Services
Our website and services may use third-party service providers to help deliver messaging and communications on our behalf. We are not responsible for the practices or content of third parties beyond the scope of our service agreements.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms, please contact us. You may also review our Privacy Policy.