Privacy Policy
Last updated: September 11, 2026
This Privacy Policy explains how 12 Live Telemarketing ("we", "us", or "our") collects, uses, and protects information when you visit our website or use our communication services. This policy applies to information collected through our website, our contact and inquiry forms, and any other authorized methods you use to provide us with information.
12 Live Telemarketing is the brand name used on this website and is operated by 12 Live Telemarketing LLC (the "business" or "legal entity"). The business identity shown throughout this website — the header, footer, contact page, this Privacy Policy, and our Terms & Conditions — is the business responsible for your information and for any messages you may receive from us. If 12 Live Telemarketing is registered as a DBA (doing business as) name, it refers to the same legal entity, 12 Live Telemarketing LLC.
Information We Collect
We may collect the following types of information:
- Contact information: first name, last name, email address, and phone number (including mobile phone numbers) that you voluntarily provide through our forms or other authorized methods.
- Inquiry information: the message, details, or request you submit when contacting us.
- Communication preferences: your selections regarding whether you consent to receive marketing and/or non-marketing text messages.
- Technical information: basic technical details such as your browser type, device type, and the pages you visit on our website.
We do not collect sensitive personal information beyond what is necessary to respond to your inquiry or provide our communication services.
How We Use Information
We use the information we collect to:
- Respond to your inquiries and requests for information.
- Provide our communication services on your behalf or on behalf of our clients.
- Send you text messages only when you have separately and voluntarily consented to receive them.
- Maintain records of communications as needed to provide our services.
- Improve our website, services, and customer support.
- Comply with applicable legal and regulatory obligations.
Contact Information
You may contact us regarding this Privacy Policy or your information using the details below:
- Business: 12 Live Telemarketing
- Email: info@12livestaffing.com
- Phone: (540) 200-8439
- Address: 775 Virginia Ave. Salem, VA 24153
SMS and Mobile Information
12 Live Telemarketing may collect mobile phone numbers when individuals voluntarily provide them through our website, forms, or other authorized methods.
Mobile information and SMS consent information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers solely as necessary to provide messaging and communications services on behalf of 12 Live Telemarketing.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.
Providing a mobile phone number through our contact form does not, by itself, enroll you in text message services. Text messages are sent only when you have separately and affirmatively consented by selecting the appropriate option(s) on our form.
SMS consent is not transferable to any other party and is not a condition of purchasing any goods or services.
Cookies and Website Technologies
Our website may use standard website technologies such as cookies or similar mechanisms to operate the site and understand basic usage patterns. These technologies do not store personal information on their own and are used to support the basic functioning of the website. You can control or disable cookies through your browser settings; doing so may affect how portions of the website function.
Data Security
We take reasonable measures to protect the information you provide against unauthorized access, loss, or misuse. While no method of transmission or electronic storage is completely secure, we use reasonable administrative, technical, and organizational safeguards designed to protect your information.
Data Retention
We retain information you provide only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to respond to your inquiries, and to comply with applicable legal or regulatory requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Choices
You have choices regarding how your information is used:
- You may choose whether to provide information through our forms.
- You may choose whether to consent to marketing and/or non-marketing text messages. Each consent is separate and optional.
- You may opt out of text messages at any time by replying STOP to any message you receive from us.
- You may request assistance at any time by replying HELP to a message or by contacting us using the details above.
- You may request access to, correction of, or deletion of your personal information by contacting us using the details above.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us. You may also review our Terms & Conditions.