Communication services for your business
12 Live Telemarketing offers a flexible range of professional outbound and inbound communication services. Each engagement is handled by people prepared to represent your business with courtesy and clarity.
Professional Communication Support
Outbound & inbound services for your business
Outbound Telemarketing
Professional outbound calling to help your business reach prospects and customers. We represent your brand with courteous, on-message communication tailored to your objectives and messaging guidelines.
- Outbound calls aligned to your messaging
- Courteous, professional representation
- Clear, accurate note-taking on outcomes
Lead Follow-Up
Timely, structured follow-up calls to leads so genuine interest is captured and conversations keep moving forward. We help you stay in touch without letting opportunities sit unanswered.
- Prompt follow-up on inbound interest
- Consistent, structured outreach
- Status updates shared with your team
Appointment Outreach
Coordinated outreach to schedule and confirm appointments on behalf of your team. We handle the back-and-forth with clear, professional communication so your calendar stays organized.
- Scheduling and confirmation calls
- Reminder outreach to reduce no-shows
- Calendar details shared with your team
Customer Follow-Up
Ongoing contact with existing customers to maintain relationships, share updates, and support retention efforts. We help keep your customer base informed and engaged over time.
- Check-in calls with existing customers
- Update and announcement outreach
- Relationship maintenance support
Inbound Call Support
Responsive handling of inbound calls so your customers reach a real, prepared person rather than an unanswered line. We follow your processes to triage and document each call appropriately.
- Live, prepared call handling
- Triage aligned to your processes
- Accurate message and detail capture
Business Communication Support
Flexible communication support tailored to your business processes, messaging guidelines, and operational needs. Tell us what you need and we'll discuss how we can help represent your business.
- Customized to your workflows
- Aligned with your messaging guidelines
- Scalable support based on your needs
Not sure which service fits your needs?
Tell us about your communication goals and we'll discuss how we can support your business.
Contact Our Team